The problem
Your phone rings. Nobody answers. The job goes to someone else.
Trade businesses run on referrals and repeat customers — but your operations are built around people who are physically busy all day. The result is a cascade of inefficiencies that costs you tens of thousands per month.
Missed calls during jobs
Your techs are on ladders, under houses, and elbow-deep in plumbing. They cannot pick up the phone. Voicemail does not cut it — 80% of callers will not leave a message. They will just call the next company on Google.
Scheduling chaos
Booking is done through a patchwork of texts, sticky notes, and spreadsheets. Double-bookings happen. Techs show up at the wrong address. Customers wait in windows that never get confirmed.
Manual quoting bleeds time
Every quote requires a site visit, manual calculations, and a follow-up call. The delay between initial contact and quote delivery is where you lose the most deals — customers go with whoever responds first.
Reviews fall through the cracks
You do great work but have 23 Google reviews. Your competitor does mediocre work and has 340. Without a system to request reviews after every job, your online reputation stagnates.
What we automate
Every call answered. Every lead followed up. Every review requested.
AI Voice Receptionist
Answers every call within 2 rings, 24/7. Handles new inquiries, books appointments, and provides basic quotes using your rate card — all while sounding like a friendly, knowledgeable team member.
Automated Scheduling
Syncs with ServiceTitan, Housecall Pro, or Google Calendar. Customers pick available slots, get instant confirmations, and receive reminders. No more phone tag to book a job.
Lead Follow-Up Sequences
Every new lead gets a text within 60 seconds, an email within 5 minutes, and a follow-up sequence over the next 7 days. No lead dies in your inbox.
Review Request Automation
After every completed job, the customer automatically receives a review request via text with a direct link to your Google Business Profile. One client went from 47 to 312 reviews in 4 months.
Instant Quote Estimates
The AI gathers job details over the phone — square footage, system age, problem description — and generates a ballpark estimate in real time. Customers get pricing before your competitor even calls back.
Maintenance Plan Upsells
After a repair, the AI offers a seasonal maintenance plan. This single automation has generated $8,000–$15,000/month in recurring revenue for our HVAC clients.
Day in the life
Before Kynox vs. after Kynox
Before: A typical Monday
7:30 AM — You check voicemail. 6 missed calls from the weekend. Two already went to competitors.
9:00 AM — Your tech is at a job. The phone rings 4 times. All go to voicemail.
11:30 AM — You finally call back a lead from Saturday. They already got a quote from someone else.
2:00 PM — Double-booking discovered. You scramble to reschedule a customer who is now furious.
5:00 PM — You meant to send quote follow-ups. Too exhausted. They will wait until tomorrow — or never.
After: The same Monday with Kynox
7:30 AM — Zero missed calls. Weekend calls were answered by AI. Three jobs already booked on your calendar.
9:00 AM — Phone rings while your tech works. AI handles it, books a Wednesday slot, sends confirmation.
11:30 AM — Saturday lead already received a follow-up text, email, and a quote estimate. They confirmed this morning.
2:00 PM — No double-bookings. The AI checks availability in real time before confirming any appointment.
5:00 PM — 3 new Google reviews came in today from last week's jobs. Follow-ups ran automatically.
The numbers
Monthly impact for a typical 10-person trade shop
FAQ
Common questions
No. We use the latest conversational AI models that sound natural and professional. Most callers cannot tell they are speaking with an AI. You can customize the tone, vocabulary, and even the accent to match your brand.
Our system integrates directly with Google Calendar, ServiceTitan, Housecall Pro, Jobber, and most other trade-specific platforms. When a customer requests a booking, the AI checks real-time availability, confirms the slot, and sends reminders to both your crew and the customer.
The AI is trained to recognize escalation triggers — emergencies, warranty disputes, or anything outside its scope. It immediately routes those calls to a live team member with full context of the conversation so the customer never has to repeat themselves.
Most trade businesses are live within 7–10 business days. We handle the integration with your existing systems, train the AI on your specific services and pricing, and run test calls with your team before going live.
We do not sell packages, so there is no list price to quote you. What a shop your size pays depends on call volume, how many trucks you are dispatching, and whether we are replacing software you already pay for or adding to it. Plenty of shops end up spending less overall, because one system does what three subscriptions were doing separately. We scope it on the call and give you a real number with the ROI math behind it.
No. We route your existing business number through our system. Your customers call the same number they always have — the only difference is that every call gets answered, every time.